Mentor Collective AI Policy

SHEARWATER INTERNATIONAL INC. DBA MENTOR COLLECTIVE
ARTIFICIAL INTELLIGENCE (AI) USE TERMS AND NOTIFICATIONS
EFFECTIVE 25 SEPTEMBER 2025

This Artificial Intelligence (AI) Use and Notifications document (“AI Use Terms”) applies to all Products and Services offered by Mentor Collective (“Company”) and its Affiliates and Divisions, and contains important disclosures, notifications and disclaimers to which the Client licensing or purchasing any of the Products and/or Services (“You”) and Your Users will be subject. These AI Use Terms are intended to provide You and Your Users with additional information regarding Company’s AI functionalities within the Products and Services, including guidelines for the use of such functionalities and the handling of Your personal data and other confidential or sensitive data within the AI functionalities.

These AI Use Terms are issued pursuant to and incorporate by reference the terms and conditions of the Mentor Collective Service and License Agreement (the "Agreement") or Mentor Collective Platform Terms of Use by and between Company and You and serves as a supplement to the Agreement. All capitalized terms in this AI Use Terms shall have the same meaning as set forth in the Agreement, unless defined herein.

By using the Products and Services, Client consents on behalf of itself and its authorized users (including mentors and mentees) to the use of AI-powered features and functionality as described in these Terms. If Client wishes to disable AI features at the organizational level, Client must notify Company in writing, and Company will disable AI functionality for all of Client’s Users.  Individual users cannot opt out of AI features that Client has enabled, though users may choose not to actively engage with optional AI tools during mentorship sessions without being removed from such sessions.

In the event of a conflict or inconsistency between the terms of the Agreement and the terms of this AI Use Terms, these AI Use Terms shall supersede and govern.

Definitions. For the purposes of these AI Use Terms, the following definitions apply:
“Account” means the account created with Company that relates to Your purchase or subscription to and use of Services by You and Your Users.
“AI” means Artificial Intelligence, which is the development of computer systems able to perform tasks that have historically required human intelligence, such as visual perception, speech recognition, decision-making, interpretation, and translation between languages.
“Data” means all data submitted and/or generated by You and Your Users in connection with the use of AI features and services, including all content, material, IP and similar addresses, call and meeting recordings, messages and account information and settings.
“Generative AI” is a type of AI that uses machine learning to generate new content in response to a user’s query, such as generating or reviewing/modifying computer code, writing essays or business communications, creating artwork, and analyzing large amounts of data. Examples of prominent Generative AI tools are ChatGPT by OpenAI, Claude by Anthropic, Google Gemini, and Microsoft Copilot.
“Third-Party Service” means any service or product offered by a party that is not Company.
“User” means You, any of Your employees, students, instructors, consultants or independent contractors to whom You grant permission to access the Products and Services.

1. Background; Use of Third-Party Solutions.

1.1 Background. AI features offer the capability to perform numerous tasks more efficiently and accurately, such as analyzing data, creating content, making predictions and automating tasks. Because AI has such tremendous potential to enable greater efficiency and expanded insights into data and communications.  Company intends to continue developing and introducing new AI features and functionality to its Products and Services to help You realize these benefits.

AI is a complex and rapidly evolving area that presents potential risks, limitations and restrictions related to issues such as confidentiality, privacy, intellectual property and reliability, to name just a few. The purpose of these AI Use Terms is to help You better understand those risks, limitations and restrictions so that You and/or Your Users can make informed decisions regarding Your use of Company’s AI features and functionality, including whether to use such features and functionality, how to use them and their outputs, who should have access to them, and what types of data to share with them. By activating and using Company’s AI features and functionality, You (a) agree that You and Your Users shall use the AI features in a secure, responsible and confidential manner, in accordance with applicable law and regulations; (b) acknowledge that You have been advised of and accept the risks, limitations and restrictions associated with using AI, including without limitation those described in this AI Use Terms; and (c) agree that it is Your responsibility to advise Your Users regarding the risks, limitations and restrictions related to AI features described herein.

1.2 Third Party Solutions. Many of the AI-related services, features and functionality offered by Company are powered by third-party AI solutions accessed through Amazon Web Services ("AWS") and other enterprise-grade cloud infrastructure providers. Company leverages AWS's enterprise security framework, including SOC 2, FedRAMP, and GDPR compliance capabilities, to provide secure access to third-party AI models and services. Company conducts thorough reviews of the security and performance of such solutions and their hosting infrastructure prior to implementation, and maintains contractual protections to prevent third-party AI model providers from training on Your or Your Users' data without explicit consent. Company uses reasonable care to securely transmit data to third-party AI service providers through these enterprise-grade platforms and implements appropriate technical and organizational measures. While Company maintains control over data transmission protocols and security configurations, the underlying AI models and certain infrastructure components are provided by third parties over whom Company has limited operational control. Accordingly, Company makes no assurances regarding, and disclaims liability and responsibility for: (a) the quality, accuracy, and/or performance of third-party AI models and solutions; and (b) any security incidents or data handling practices that occur outside of Company's direct control within the third-party infrastructure, provided that Company has implemented reasonable security measures and contractual protections consistent with enterprise-grade cloud service standards.

2. General Limitations of AI.

2.1 Limitations. When using AI, You and Your Users should take into consideration a variety of disclaimers and limitations to help enhance the safety, accuracy and effectiveness of the output of AI technology. This is particularly relevant when using and relying upon content generated by Generative AI features. Examples include:

1. Potential for Errors/Inaccuracy: AI systems are not always accurate and error-free. AI systems can make mistakes when processing and/or generating information, or the information they are accessing may not be correct. For example:
   1. The source data that is accessed by an AI system is generally a fixed set of data as of a particular date. That source data may become outdated, and an AI system will generate incorrect output if it relies on any such outdated data when generating that output.
   2. The source data that is accessed by an AI system may be incorrect. AI systems generally refer to data available on the Internet, some of which may be factually inaccurate. Reliance on any such inaccurate data will lead to errors in the output generated in reliance on that data.
   3. Even if source data is current and accurate, AI systems may not process or interpret that data correctly, and the resulting output may therefore be misleading or incorrect.
      
      
2. Security Risks: As with any computer system, Users should be cautious when using AI tools and should avoid sharing sensitive information with AI systems.
3. Bias Issues: AI systems are trained on particular sets of data. That training data may be biased. As a result, the output from AI systems can be biased due to issues with the data on which they are trained. Users of AI should be aware of potential biases and take steps to mitigate them, such as by independently verifying statements or findings generated by AI tools.
4. Legal Compliance: The legal and regulatory environment related to AI tools is constantly and rapidly changing. Governments around the world are considering legislation that would restrict or limit the ways that AI systems can function and can be used. Users must always be aware of these risks and the importance of using AI systems and tools (and their output) in a legally compliant manner.
5. Ethical Considerations: AI systems may raise ethical concerns, such as potentially violating privacy laws or regulations or reflecting discriminatory or offensive content. It is crucial that AI is used responsibly and users should review the output of any AI tool.